Meet the Teneo.ai team at Genesys Xperience 2025

Let us show you how Teneo supercharges your Genesys Voice Agentic AI and gets more from your Genesys AI Tokens—driving higher containment, faster ROI, and standout CX.

Pick among the options below to make sure we don't miss each other. 

KEYNOTE: Showcase Theater #2 - Sep. 10th @ 11AM

Total Call Containment:
How to Close the Gap and Win in Voice

Too many “automated” calls still end with frustrated customers shouting “Representative!” That’s because most voice automated solutions only hear words — they don’t understand conversations. In this 20-minute TED-style keynote, Michael Kenney, Director North America for Teneo.ai introduces the concept of Total Call Containment: giving enterprises complete control over automated conversations between AI agents and customers.

By combining Teneo’s advanced conversational intelligence and Agentic AI capabilities with Genesys Cloud, organizations can move beyond static menus and rigid scripts to create AI agents that truly understand, adapt, and act. You’ll see how this shift delivers measurable impact — from higher call deflection and faster resolution times to happier customers and empowered human agents. Through real-world case studies, humor, and a demo, Michael will show why Total Call Containment is the next superpower in customer experience.

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Discover Why Genesys + Teneo.ai are Better Together

No "Black Box" AI

Maintain full transparency and control over AI decisions within Genesys.

Automate while saving

Automate complex interactions, not just simple FAQs, reducing live-agent workload.

Enterprise-grade compliance

Stay secure with GDPR, SOC 2, HIPAA, and EU AI Act readiness.

Seamless Integration

Teneo is natively integrated within Genesys Cloud ensuring no loss of data or control.

SCHEDULE A MEETING WITH OUR TEAM

Enhance Your
Genesys Cloud Deployment with Teneo

Customers contact you to solve problems, not to be deflected to a chatbot, navigate endless menus, or guess the right queue. They want fast, effective solutions — without the wait. Genesys Cloud is powerful, add on Teneo Agentic AI, and take your customers experience to the next level.

Turn your phone channel into a true digital experience—without frustrating deflections. Book a meeting now and will give send you a special gift by mail to thank you fo your time. 

Fuze Bar | Gaylord Hotel | Tuesday Sep. 9th, 5-7PM

You've been invited
to Teneo.ai's Happy Hour

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RSVP now to get on the VIP List!

Sign up by filling out the form and join us for a fun networking session - no PowerPoints, no speeches, just drinks and conversations. 

Need more convincing?
Register now and get a special gift when you show up!